Tuesday, June 30, 2009

Sound of Silence - Impact on Corporate governance and personal life

N Vittal, former central vigilance commissioner of india
PodUniversal Edition 80
'Silence' has played a greater role both in Corporate governance and also in the personal life. Generally, peopole perceive that only text and speech form part of communication. Many of us do not know that 'Silence' is also a powerful communication tool.
June 2009 issue of Corporate ezine PR-e-Sense deals with the 'Sound of Silence". As part of the lead story, Mr N Vittal, Former Central Vigialnace Commissioner of India and an erudite scholar has given his broad views on the various aspects of the impact of silence both in governance and in personal iife.
Plese listen to his interview by clicking 'play' button in the flash player below. The audio streaming will be smooth in broadband connections. If the streaming is not smooth, you may right click this link and download the mp3 file of the audio. (12 m 39 s)

This podcast interview may also be listened from the following link:

Sunday, June 21, 2009

How Indian telephony users perceive? A snap report

K. Srinivasan, presenting the snap survey report
Prime Point Foundation and Corporate ezine PR-e-Sense conducted an online 'snap survey' during the second week of June 2009 to quickly understand the perception of various Indian telephony users. The survey coverred landline, mobile, broadband and DTH/Cable TV services. The survey findings were presented by K. Srinivasan, Chairman, Prime Point Foundation on 20th June 2009 in a Seminar organised by Consumers Association of India (CAI) jointly with Telecom Regulatory Authority of India (TRAI).

1. Generally, the BSNL users are critical of the quality of service (QOS) and customer care provided by BSNL. Generally consumers are more concered that BSNL is not giving tough competition to the private operators. This attitude of BSNL is not in the interest of the Nation.

2. Users from Private operators are critical of the customer care and lack of transparency in their tariff structure. Though TRAI has directed that all the operators should have a proper system in place for customer care and to provide 'escalation path' like call centre, nodal officer, appelate authority, etc. I personally found that they are more in paper. In some of the sites, it is difficult to get the numbers of the nodal officers. In many cases, the numbers will not be picked up anybody.

TRAI was represented by Mr Mathew Palamattam, Deputy Advisor. Airtel, Aircel, Vodofone, BSNL were represented by their middle level Officers. Tata Indicom and Reliance did not send any representative.

From the various deliberations, I observed that TRAI does not have enough 'teeth' or 'powers' to punish/penalise the erring operators. I understand that TRAI has powers only to announce rules and regulations. When the operators do not care for such rules, possibly, TRAI also will join the consumers only to 'weep'. They cannot do anything more. Only Government can explain as to why they keep TRAI 'teethless'.

The recorded version of my presentation in the Seminar is gien below. Please click 'play' button in the flash player below to watch the presentation (17 minutes). The streaming will be smooth in broadband connections. If you find any difficulty, right click this link and save the target/link to your desktop in wmv format and watch through windows media player.

The presentation can be watched in the following link also

Tuesday, June 02, 2009

Music, and dance develop 'team playing skills'

A scene from the dance - Lord Vishnu as NarasimhaPresently, the biggest challenge before the Corporates across the globe is the lack of 'team playing skills'. Many of the HR Managers complain that the team members do not sync with the team policy or team project. The problem arises, because, the children right from their school days, are not allowed to play in a team. They learn to live separately and independently. Many of the parents care more for the education of their children, than developing their skills to sync with the society. Only good 'team players' subsequently become 'good leaders'.

I had the opportunity of witnessing a wonderful dance event organised by Premalaya Natyaniketan at Nanganallur, suburb of Chennai. This Institution trains large number of young children in Traiitional Bharata Natyam (Indian classical dance).

Four children viz. Sunanda (Age 13), Bhoomija (Age 9), Sripriya (Age 11) and Sruthi (Age 12) are the students of 'Premalaya Natyaniketan'. They have been performing their shows together in various Sabhas and Temples even at this age. The event I witnessed was their 60th joint performance. :)

The manner in which these children synchronised their dance performance with behind-the-scene operators like Choregrapher Latha Aravindan, Musician Sowmya and Sarayu (Jathi) was really amazing. I also understood that these children were not only excelling in their dance performance, but also in their studies.

It made me to think further. How such activities trigger the young children to perform better in other fields too. I wanted to share my joy and concern with other netizens too. . In my personal view only music, dance and sports will help the youth to develop 'team playing skills'. Parents should provide more opportunities for the children. The entire 90 minutes show is brought down in 9 m 30 seconds.

Please click 'play' to watch the video. (The streaming will be smooth in broad band connections. If you find streaming not smooth, right click this link and save the link to your desktop to download wmf format of the file. The file can be played through windows media player.

The video may also be watched from the following link


Latha Aravindan (Premalaya Natyaniketan) may be contacted at latha_aravindan_ajay@yahoo.co.in

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